Terms & Conditions
By accessing or using the IT Vision Solutions online platform or website (“Service”), you acknowledge and agree to the following terms and conditions (“Terms of Service”).
If you are accepting these terms on behalf of a business entity, you confirm that you have the authority to bind the entity to this agreement. In such cases, references to “you” and “your” will apply to the business entity.
IT Vision Solutions reserves the right to update or modify these Terms of Service at any time without prior notice.
Any new features, tools, or resources introduced to enhance the Service will also be governed by these Terms of Service. Your continued use of the Service after such updates will signify your acceptance of the revised terms. The latest version of the Terms of Service is always available for review here.
Failure to comply with these terms may result in the termination of your account. You acknowledge and agree to use the Service at your own risk.
Terms
You must meet the legal age of majority as defined by the laws of your country, state, or province of residence.
To complete the registration process, you are required to provide your full name, a valid email address, phone number, and any additional information requested.
It is your responsibility to safeguard the security of your account and password. IT Vision Solutions cannot and will not be held accountable for any loss or damage resulting from your failure to protect your account credentials.
The Service must not be used for any illegal or unauthorized activities. In using the Service, you must comply with all applicable laws in your jurisdiction, including, but not limited to, copyright laws.
Service
- As long as you meet your payment obligations and comply with the terms of this Agreement, IT Vision Solutions will provide you with the agreed software solutions and services in accordance with the scope outlined in our agreement.
- In delivering our services, you acknowledge that IT Vision Solutions is not acting in a fiduciary capacity for your business. Utilizing our services does not absolve you from complying with applicable laws or retaining records related to your business and employee data.
- Our services do not include providing Internet access for connecting to the software. You acknowledge that service performance and availability can be impacted by external factors beyond our control. IT Vision Solutions is not responsible for any disruptions or interference affecting access to our solutions.
- You are fully responsible for ensuring the accuracy of all data you submit, approve, or provide using our software solutions, including compliance with statutory obligations and avoiding penalties.
- If IT Vision Solutions assists with account setup, all input is based on the details provided by you in the shared Account Setup file. You are responsible for thoroughly reviewing your account settings before deploying the software to ensure compliance with your company policies and statutory regulations. IT Vision Solutions will not be liable for inaccuracies in the provided data or input errors.
- You will designate one or more authorized users (“Administrators”) who can access and manage the software on your behalf. Administrators will use unique credentials consisting of an email and password to securely access the system. Their level of access and permissions will be based on your specified designations.
- You and your authorized users must take reasonable measures to maintain the confidentiality of login credentials and access procedures. If you suspect unauthorized access, you must promptly notify IT Vision Solutions to prevent further unauthorized use. Failure to do so may result in data breaches or misuse of your account, for which IT Vision Solutions cannot be held liable.
- IT Vision Solutions reserves the right to suspend or restrict access to the software if we believe your account’s security has been compromised. You are responsible for all actions and transactions conducted through your account by authorized users.
Billing
- The service is billed upon completion of your selected software solution usage cycle, either monthly or annually, and is non-refundable. There will be no refunds or credits for partial usage periods, downgrades, or unused time with an active account.
- The billable amount is determined by the scale of your usage, including the number of users or employees managed through our solutions.
- All advertised fees are exclusive of any applicable taxes, levies, or duties imposed by relevant tax authorities. Any applicable taxes, such as VAT or GST, will be added on top of the service fees as per local regulations.
- Payment must be made within 7 days of receiving the invoice. Payment can be completed online via secure payment methods or via bank transfer. Access to the software solutions may be restricted if the invoice remains unpaid within the specified timeframe.
- If you change your subscription plan, the updated rate will apply in the next billing cycle. Payment will automatically be processed based on the payment details you have provided.
Cancellation
- Your subscription will automatically end if you discontinue using the software solutions or services provided by IT Vision Solutions.
- For monthly plans, if you stop using the software solutions, no further charges will be applied in subsequent billing cycles.
- For annual plans, if you discontinue using the software solutions, no further charges will be incurred. However, no refunds will be provided for any unused portion of the annual subscription.
- To delete your account, you can contact IT Vision Solutions via the in-app messaging feature, email at info@, or call us at +92 317 690 0955. Our team will process the account removal in a timely manner and confirm completion via email.
- Upon account deletion, all your content and data will be permanently removed from our system. This information cannot be recovered once the account has been deleted.
- IT Vision Solutions reserves the right, at its sole discretion, to suspend or terminate your account and refuse any current or future access to our services for any reason at any time. Termination of the service will result in the deactivation or deletion of your account.